General Terms of Business

Before you place an order, please read the following terms and conditions.

1. General

By submitting an order to us through this website, you represent and warrant that the payment details you provide are valid and correct, and that you agree to abide by PayPal's own Terms and Conditions.

2. Definitions

‘You’ and ‘Your’ means the person ordering the goods under these Terms and Conditions.
‘We’ and ‘us’ means Matchbox Tackle Ltd.
‘Working day’ shall mean every calendar day apart from weekends and bank holidays.

3. Acceptance of your order

You receive an email from PayPal confirming your order. We cannot be held responsible if such an email fails to arrive.

Acceptance of your order and completion of the contract between you and Matchbox Tackle Ltd will take place when your order is dispatched.

Non-acceptance of your order may be the result of:
· The product you ordered being temporarily out of stock – see Availability.
· A problem with your payment.
· Other reasons.

4. Price

The prices payable for goods and services that you order are set out on our website.
Delivery is added at our rates at time of purchase: for our current delivery rates please see the delivery section.
Prices quoted are inclusive of VAT at the rates applicable at the time of purchase.

5. Payment methods

Payment can be made in three ways:
· When ordering through our website, you can pay through PayPal using their accepted methods. It is not necessary to be a PayPal member to purchase from us using PayPal.
· If ordering by email or telephone, payment can be made by cheque. There is a minimum order of £10.00 when paying by cheque. Cheques should be made out to "Matchbox Tackle Ltd." and sent to Matchbox Tackle Ltd, details on the contact us page, Cheques must be received before orders will be dispatched.
· Email or telephone orders can also be paid for via PayPal's Virtual Terminal link, details of which will be inserted into your confirmation email or invoice of goods.

6. Returns

If and only if the product we deliver does not accord with the product ordered, we will either offer a refund or send out the correct product to you at no extra cost.

7. More about Returns/Availability/Order Cancellation.

If we have insufficient stock to deliver the goods ordered by you within the Delivery Time, we will notify you as soon as possible to offer a refund and/or alternatives as befit the situation. Failure to reply within 10 working days will result in the canceling of your order and a refund. We will not be obliged to offer any additional compensation for disappointment suffered.

If any Products supplied should be defective or different from those ordered Matchbox Tackle Ltd will provide an immediate full refund on return of Products. Goods exchanged or replaced for reasons other than complaint will be subject to our postage and packing charges for new orders. We will not accept responsibility for postal charges or lost items when returning non-defective goods. All returned non-defective goods must be in stock condition and in the original packaging.

8. Delivery

We will deliver the goods to the delivery address provided in your order.

Delivery will be by First Class post or Recorded Delivery and reserve the right to change the courier to best match the requirements of any orders. Proof of postage will be retained for all consignments sent.

Ownership of the goods you have ordered will pass on their being delivered to you or to the person you nominate and to whom we have agreed to deliver. We are liable for damage to or destruction of the goods whilst they remain under our responsibility.

Delivery to some outlying areas may not be possible or may be subject to surcharge. This may also apply to orders from overseas. In such an event, we shall contact you prior to despatch.

9. Delivery times

We aim to dispatch your order within 5 working days.

10. Liability

Matchbox Tackle Ltd. shall have no liability to you if the goods delivered are damaged, defective or of incorrect quantity unless you notify us of the problem in writing within 10 working days of delivery.

If you do not receive the goods within 10 working days of your order, we shall have no liability unless you notify us within a month of your order.

11.Force Majeure

We shall have no liability to you for any failure to deliver goods you have ordered, or for any delay in doing so, or for any damages or defect to the goods delivered that is caused by any event or circumstance beyond our reasonable control.

12. Severability

If any part of these conditions is unenforceable, the enforceability of any other part of these terms will not be affected.

13. Information

We hate junk mail just as much as you do, so we don't sell or pass on personal information that you give us. As previously stated we do not store any financial details such as card details.

14. Governing Law
It is agreed that this contract shall be governed by and be interpreted in accordance with English law and that the English courts shall have jurisdiction over any disputes arising under it.

15. Entire Agreement
These terms and conditions, together with our prices, delivery details and contract details set out the whole of the agreement between you and Matchbox Tackle Ltd. This clause does not exclude any liability for fraudulent misrepresentation.

These terms and conditions cannot be varied except in writing signed by a director of Matchbox Tackle Ltd.. Nothing said or written should be understood as a variation of these Terms of Business. We shall have no liability for any such representation being untrue or misleading.

16. Third Parties
This contract does not give effect to any of the provisions of the Contracts (Rights of Third Parties) Act 1999.

PRIVACY POLICY

Financial Details: Matchbox Tackle Ltd does not store any financial details of it's online or mail order customers in any way.

MatchBox Tackle Ltd knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy. By visiting MatchBox Tackle Ltd, you are accepting the practices described in this Privacy Notice.

What personal information about customers do we collect?

The information we gather from customers helps us personalize and continually improve your shopping experience at matchboxtackle.eu. Here are the types of information we gather. We do not store financial information such as credit card numbers.

Information You Give Us:

We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of some site functions. We use the information that you provide for such purposes as responding to your requests, customising future shopping for you and communicating with you.

Automatic Information:

We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use "cookies," and we obtain certain types of information when your Web browser accesses MatchBox Tackle Ltd. Scroll to the bottom of this page to see examples of the information we receive. A number of companies offer utilities designed to help you visit Web sites anonymously. Although we will not be able to provide you with a personalized experience at MatchBox Tackle Ltd if we cannot recognise you, we want you to be aware that these tools exist.

E-mail Communications:

These are only sent out to customers who sign up for a MatchBox Tackle Ltd newsletter. This only involves you providing your e-mail address and is separate from having an account with us. These newsletters will contain information about new products added to the site.

What About Cookies?

Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser and to provide features such as automatic login and permanent shopping carts for storage of items in your Shopping Cart between visits.
The "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to take full advantage of some of MatchBox Tackle Ltd best features, and we recommend that you leave them turned on.

Does MatchBox Tackle Ltd share the information it receives?

Information about our customers is an important part of our business, and we are not in the business of selling it to others. We do not share our information with any other companies.

With Your Consent:

Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.

Your Account

What Choices Do I Have?

As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of such MatchBox Tackle Ltd features as Automatic login, and permanent shopping carts. You can add or update certain information on pages such as those listed in the "My Account" pages. When you update information, we usually keep a copy of the prior version for our records.
If you do not want to receive e-mail or other mail from us, please adjust your account to reflect this in the newsletter.

Children

MatchBox Tackle Ltd does not sell products for purchase by children. We may sell children's products for purchase by adults. If you are under 18, you may use MatchBox Tackle Ltd only with involvement of a parent or guardian.

Conditions of Use, Notices, and Revisions

If you choose to visit our site, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, arbitration of disputes, and application of the United Kingdom law. If you have any concern about privacy at matchboxtackle.eu, please send us a thorough description to info@matchboxtackle.eu, and we will try to resolve it. Our business changes constantly. This Notice and the Conditions of Use will change also, and use of information that we gather now is subject to the Privacy Notice in effect at the time of use. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our Web site frequently to see recent changes.

Information You Give Us

You provide most such information when you search, buy, bid, post, participate in a contest or questionnaire, or communicate with customer service. For example, you provide information when you search for a product; make an order; provide information in Your Account (and you might have more than one if you have used more than one e-mail address when shopping with us); communicate with us by phone, e-mail, or otherwise; complete a questionnaire or a contest entry form; by providing employer, school, or other such information; participate in Discussion Boards; provide and rate Reviews. As a result of those actions, you might supply us with such information as your name, address, and phone number; people to whom purchases have been shipped, including address and phone number; other people; content of reviews and e-mails to us; and financial information, including Social Security and drivers license numbers.

Automatic Information

Examples of the information we collect and analyse include the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information such as browser type and version, operating system, and platform; purchase history; the full Uniform Resource Locators (URL) clickstream to, through, and from our Web site, including date and time; cookie number; and products you viewed or searched for.